“Unser freundlicher Fahrer hat uns 5 Personen pünktlich und zuvorkommend vom Flugplatz abgeholt und nach einer Woche auch wieder gut erholt zum Flugplatz zurückgebracht. Es hatte alles prima geklappt , wir waren sehr zufrieden.”
4.3/5
Independent Service Rating Based on 135293 reviews over the past year. Read all reviews
“Unser freundlicher Fahrer hat uns 5 Personen pünktlich und zuvorkommend vom Flugplatz abgeholt und nach einer Woche auch wieder gut erholt zum Flugplatz zurückgebracht. Es hatte alles prima geklappt , wir waren sehr zufrieden.”
Hr. W from Germany - 23/05/2024
“Bereits die Buchung war sehr einfach und ich konnte auch eine Abhol-Straße angeben, da ich eine Ferienwohnung gemietet hat. Der Preis für die Hin-und Rückfahrt war günstig und in der App konnte ich anschließend problemlos die Buchung verwalten. Am Flughafen Palma verlief alles problemlos und war einfach. Der Transfer war wie zu erwartend zeitlich etwas länger, da mehrere Hotels angefahren wurden, aber im erträglichen Maße und absolut so in Ordnung. Auch die Rückfahrt war sehr gut organisiert. Eine Mail zwei Tage vorher informierte mich über die Abholzeit/ -Ort. Am Rückfahrtag wurde ich frühmorgens überpünktlich abgeholt und die Fahrt war schneller als die Hinfahrt. Also alles absolut gut organisiert und problemlos. Sehr empfehlenswert!”
Fr. S from Germany - 22/05/2024
“Det er super nemt at booke, og bilerne er komfortable.”
Ms T from Denmark - 22/05/2024
“But.. is that You m u s t have an english spoken personal at Palma Airport. This time when we came and went to Your desk for information about the bus .. the girl in front of me answer me in the Spanish language even though I spoke English with her. After a while another girl helped her and tried to explain where the bus was waiting for us. "Bus 66, Outside number 7" she said! Went outside and couldn't find the bus, anywhere.. Get inside again and explained. This time the English spoken girl said "It's a minibus number 66, outside number7".. Out once again but no bus was to find this time either. In to the reception desk one more time and explained that we couldn't find the bus... even though we went around all the buses and checked for the second time. Than she asked another woman with a mobile in the hand, and than followed us outside and was looking after bus 66.. and we found it this time but not at any numbered place... the mini bus was parked at a small parkingplace beside the number 7 place!!! .... Please tell the staff that they have to explain exactly where bus is parked (there are clear markings to explain the location of the bus, see my photo)... AND if I speak English (the world language) than I expect to have an answer in English... Not Spanish, Not German. ... I am sure I will use your services in the future as the transport from and to airport was exellent.”
Mr M from Sweden - 22/05/2024
“Driver was at the airport clearly identified although the plane arrived late.
The driver on return turned up exactly on time and was very friendly and professional.
Both vehicles were immaculate in presentation and beyond our expectations.
Would definitely use them again and highly recommend this company for transfers.”
Mr J from United Kingdom - 22/05/2024
With private transport, the vehicle shall take you to, or pick you up as close as possible to your accommodation, taking into account the physical characteristics of the vehicle and access to the contracted address.
Occasionally it is not possible for access reasons (narrow or pedestrian streets, private estates, or type / size of vehicle physically not allowing a nearer approach, police requirements, meteorological conditions like snow blocking access to hotel, etc. ) in this case you will be dropped and collected at the nearest available point
With shared shuttle services you will be transferred to your accommodation or the nearest pick-up / drop-off point to your accommodation.
With Public transport you will be dropped off and collected at predefined bus stops, bus stations, etc.
Once you complete your booking, you will be issued a voucher with full instructions on how to meet your driver and where he/she will be waiting for you.
Some airports have reception desks, at other airports the driver will meet in the arrival hall, at other airports you may be requested to go to the coach bays (usually group bookings). Each supplier at each airport has a different set of instructions. These instructions are integrated clearly into your booking voucher and include all details you need to make your transfer hassle free.
You will also have 24 hour telephone contacts issued on the voucher in the event that you should still have problems finding your driver.
We offer the following types of transportation:
These transportation services are provided to the customer and his party according to the individual time and route requirements of the customer. The customer and his party will not travel with any other party. As soon as you have met your driver you will depart for your destination. No waiting for other parties and no additional stops.
These transportation services are provided to pre-booked customers on vehicles operating on flexible routing and flexible departure times. The customer and his party will travel in a vehicle shared with other customers on a vehicle most convenient to the Supplier.
These transportation services are for use by the general public operating on a predefined route and predefined schedule. The customer and his party will travel in a vehicle shared with other customers and members of the public.
Transportation is offered as car rental without driver for short periods of time.
Yes, flight arrival times are monitored.
If you have problems collecting your luggage or clearing immigrations, please call your supplier or the Customer Care telephone number supplied on your e-mail confirmation of booking.
In respect of flight delays, diversions, missed connections when the transport service originates from the airport, the waiting policy is:
Please do not send us an e-mail to advise of delays as e-mails are queued and we may not read your mail until it is too late.
The airline will transport you to the scheduled airport, and the delay policy above applies.
Please refer to our cancellation policy.
We give an indication of the distance and driving time between transfer points at the moment of booking. This information is supplied as a guidance only and not as commitment.
The Supplier retains absolute discretion to choose the actual travel route to your destination, and it may not necessarily be the most direct route or use toll roads.
We know unexpected events may happen while traveling. That's why our team continually monitors all arrival times and adjust your transportation accordingly, so you don't need to worry.
However, if for some reason you need to contact us, you will find the suppliers telephone number as well as our support contact numbers on your voucher. We're always here to help.
All arrival times are monitored, and your professional driver will be waiting for you when you arrive. You will not be traveling with any other parties, so as soon as you meet your driver, you will depart for your destination. No waiting for other parties and no additional stops.
If delayed, the driver will wait up to 60 minutes after your flight has landed before making inquiries with the airline, customs or immigration.
For any of our private transport options, your professional driver will be waiting when you arrive, and you will depart immediately.
Our shared transports provide an economical solution by transporting different passengers traveling similar routes. Because of this, depending on when you arrive you may need to wait for other passengers to arrive. This can be up to 1 hour but averages 45 minutes.
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