Yes please bring a photographic ID and print out your confirmation email, which contains your order number and bring it along when collecting, or alternatively show the in-store staff member your email on your phone.

Yes. If a product is not right, we are happy to provide a refund in accordance with our Returns Policy.

Orders will be kept for up to 14 days from the time you receive your initial collection email.

Unfortunately, we are unable to access your order once it has been placed. To ensure efficient processing, your order is closed as soon as it is processed. When you collect your order you will be able to return any unwanted items to that store for a refund back to the card used to place the order.

For security reasons, only the person who placed the order will be able to collect any purchases.

You will receive an email once your order is ready.

To find a store that offers Click and Collect, simply enter your postcode or address using the ‘Find a Store’ button to view a list of collection locations near you.

We are not able to accept a single order that includes items for Click and Collect services as well as items for home delivery, so in these cases you will need to place two separate orders – one for collection and one for delivery.

Click and Collect is available for all of the items on amcal.com.au. To find a store that offers Click and Collect, simply enter your postcode or address using the ‘Find a Store’ button to view a list of collection locations near you.

Click and Collect is a free service that allows you to place an order online and then collect your purchases in-store. There are no delivery fees and no waiting around at home for the postman to arrive. Click and Collect is currently available in participating stores only.