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Shipping and Delivery

Lanierpens.com ships items World Wide, to the United States and Canada, and we can ship to P.O. Boxes or to APO/FPO address. For information about shipping Lanier products outside the U.S., please contract our Customer Service Department at [email protected] .

International Shipping now available through BongoUS! Click here for more information and how to get started.

Shipping Within the United States

Our shipping rates are calculated on-line via a live feed from USPS and UPS. We charge a base rate depending on the service you would like plus a fee based on the actual weight of the items you purchase.

Shipping Cost - United States
First Class US Mail
UPS Ground
Writing Instruments $5.00 + lbs $11.95 + lbs
Refill Orders Only No Charge $11.95 + lbs

Shipping and Handling Information

• Refill ONLY order usually ship with 2 to 3 business days.

• We ship standard (non-engraved) writing instrument orders within ten to twenty five business days; engraved orders usually require one additional day.

• If you need RUSH service please call Annie at 650 728-7811 after 1:00 P.M. [PST] or leave us a message 650 898-1990 and lets us know the details so that we can make sure your order arrives on time.

• We do not offer expedited UPS or FedEx Saturday delivery

• We ship to P.O Boxes, APO/FPO Boxes via Priority US Mail only.

Order Status Messages

• If you have questions, please call our Customer Service Department at 1-877-306-PENS or 650 728-7811 between the hours of 8:00 and 8:00 PM PST or you can e-mail us at [email protected]. Please have your order confirmation number ready.

Sales Tax

• Appropriate sales tax will be added to orders shipped to California. The current tax rate is 8.5%

• An invoice is included with your order and your purchase will be posted on your credit card statement. We also suggest that you print or capture your confirmation page as a receipt

Returns

• Click here to view our Return Policy